Is this all you have ?
Heavens no! Setting up this website and creating a collection of art on CDs have been a monumental task. New items will be added regularly. Please check back often. Or better yet, join our Mailing List (see bottom of page) and we'll keep you advised of our updates.
Do you have Gift Certificates?
Yes. We will gladly personalize your gift certificates, mail them in one of Russell's beautiful handmade cards to the recipient's address or to you for your giving.
Do not use the checkout, instead contact us by email with your instructions and we'll invoice you through PayPal. This way shipping and handling will not be added.
Contact us for Gift Certificates
Do you gift wrap?
Absolutely! Give somebody the gift of art. We will wrap your present in elegant paper, include a wonderful card and mail the package to the lucky recipient, all at no extra charge to you!
What forms of payment do you accept?
We accept VISA, MasterCard, Discover, American Express and PayPal.
How can I be sure my credit card information is secure?
Our shopping cart system is protected by the industry's gold standard of encryption, known as 128-bit SSL (Secure Socket Layer) encryption. We use this state-of-the-art technology to encrypt your financial and personal information.
When will my order ship?
Orders are shipped within 2 business days of receipt. The only time your order may take longer to ship is if an item you ordered is out of stock and we are waiting for the item to be delivered. If that item is going to be more than 3 days we will backorder it and send the rest of your order out right away.
How will my order ship?
All orders are shipped via U.S.Postal Service. If you require other arrangements, please email us before ordering.
What are the shipping charges?
All orders are shipped by U.S. Postal Service. Since we are uncertain how the new rates (as of 5.14.07) will impact our shipping costs, we will invoice you after the order is placed.
If you require other arrangements, please eMail us before checking out.
What's the difference between JPEG and TIFF Files and why does TwistedPapers use TIFFs on its CDs?
JPEG, sometimes referred to as JPG, is probably the most popular and compatible image format around. JPEG is the standard file format of most of today's consumer quality digital cameras and is supported by almost all of today's imaging software. JPEG, however, uses what is called lossy compression, meaning that some image data is lost when the file is compressed. The amount of compression can be varied, the more compression the more data is discarded and the smaller a file becomes. Each time you save a JPEG file more data is lost. JPEG is great for creating smaller file sizes for uploading on the Internet, or for use with e-mail but when quality is paramount, it leaves a lot to be desired.
TIFF format is the standard for most commercial and professional printing needs. TIFF is a great choice for archiving images when all detail must be preserved and file size is not a consideration. TIFF files are much larger in size compared to JPEGs, however. This is the best format if you plan to edit the files. Also, because TIFF files don't use compression they do not degrade in quality each time the file is edited and resaved.
This is why you will find that our CDs do not contain as many files as some of the others offered on the internet. Our images are almost always full-size and TIFF formatted. They will print beautifully with great detail and brilliant color (when applicable) and can stand up to repeated editing.
What is your Angel Policy?
Images on our CD collections are sold to be used in all types of artwork. If they are used in projects submitted for publication, please credit them to TwistedPapers.com. If photos of your artwork are posted online, a credit to TwistedPapers.com would be much appreciated. Images may also be used in web design work. However, they must not be used in a way that allows visitors to your web site to capture a high-resolution copy of the image.
Under no circumstances may any images from CDs be shared, posted as clip art or free images, repackaged or redistributed in any way. You are buying a product---you are not buying the rights to copy and distribute the product. Please respect the copyright on these collections.
Images from our CD collections may be used to create artwork for sale. However, the images themselves cannot be offered for sale. So, a card or print of a collage using images from Image Collection CDs combined with other elements is fine, but a card or print of just the image from the CD is not.
Do you have a mailing list?
Yes!
At the bottom of every page on the website is a link to subscribe to our monthly newsletter. Informative articles, special features and free downloads are offered monthly.
Do you have a retail store?
No. We are exclusively an internet retailer. However, there are a number of retail stores that are carrying our CDs. Write us for the locations of the stores.
You still haven't answered my question. What should I do now?
Please browse our website to see if we have the answer to your question cited. If not, then Click here for contact information. We look forward to hearing from you.
